being in a different situation which requires carefully considering what to do.
I often describe rapport - building in a relationship as like walking a tightrope because you really do need to maintain that balance of being objective, treating people with compassion but that doesn’t mean I’m sympathetic, I’m collusive – it’s that balance between judgement and avoidance.
I often describe rapport - building in a relationship as like walking a tightrope because you really do need to maintain that balance of being objective, treating people with compassion but that doesn’t mean I’m sympathetic, I’m collusive – it’s that balance between judgement and avoidance.